Skills related to tagging, organising, and curating social contributions so that communities, feeds, and collaborative spaces remain useful, findable, and meaningful. This includes applying lightweight metadata, surfacing high-value posts, and using platform or AI-supported tools to highlight patterns, themes, and signals within social content.
Tags contributions using platform conventions to support findability and participation. Applies suggested tags or auto-categorisation where available. Curates simple collections or posts to keep social spaces tidy and aligned with basic community or communication goals.
Applies consistent tagging and curation practices across social or collaborative spaces. Uses AI-assisted tools to identify themes, group related contributions, and recommend surfaced content. Moderates tagging quality, removes noise, and works with community owners to maintain coherent, useful social spaces.
Leads curation strategy across social platforms. Defines tagging and signal standards, trains contributors, and governs the quality and coherence of social metadata. Integrates automation and AI-supported surfacing to elevate high-value contributions, manage feed or homepage placement, and ensure community knowledge remains discoverable and trustworthy.
We have hopefully created this competency matrix with thought and care. It is not the only competency framework in the world, and relates specifically to the intranet and digital workplance profession. It therefore concentrates on some things and ignores others.
If you find an error, disagree wholeheartly or feel there is a glaring ommission we'd love to know.
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.