Facilitator training and support

Skill in “Social and collaboration management” domain

Skills relating to the training and ongoing support for individual or local community managers and collaboration site managers.

Master

Develops and operates an institutionalised training programme for individual community and site managers with elements such as certification, formally-recognised roles, alignment with organisational learning programmes and a tiered and targeted system.

Practitioner

Establishes a formal and sustainable training programme for community managers and collaboration site managers with training, resources and  ongoing engagement.

Apprentice

Delivers informal training to collaboration site managers and community managers to ensure successful and sustainable individual sites.

Related skills

• Publisher coordination and coaching

See also

• Community Roundtable skills framework: engagement