Skills related to the ability to create and implement cycles of improvement based on tracking appropriate benefits using qualitative and quantitative data.
Creates and communicates usage reports for intranet or digital workplace tools related to their business objectives. Contextualises reports for business stakeholders.
Creates an improvement plan related to a specific business benefit based on measurable or trackable goals and related to actionable levers of change, as part of a change programme or launch.
Creates and manages a sustainable programme of improvement cycles, aligned to business benefits and based on measurable or trackable goals, as part of 'business as usual' activities.
We have hopefully created this competency matrix with thought and care. It is not the only competency framework in the world, and relates specifically to the intranet and digital workplance profession. It therefore concentrates on some things and ignores others.
If you find an error, disagree wholeheartly or feel there is a glaring ommission we'd love to know.
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.