We're an intranet and digital workplace consultancy.

We help organisations get strategy, governance, and content right so their digital workplace works for people and AI alike.

Governance quick checkContact us
Intranet product evaluation, governance and content strategy
Case study
Employee journey mapping, intranet requirements, product evaluation and wastage analysis
Case study
User and stakeholder research, strategy and product evaluation
Case study
User and stakeholder research and employee user journey mapping
Case study
Intranet strategy and governance
Case study
User research, strategy, governance and product evaluation
Case study
Intranet and digital workplace strategy

Get the right roadmap for your digital workplace or intranet based on solid user and stakeholder research.

You get: Discovery findings, strategic diagnosis, strategic plan and a strategy review workshop.

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Governance Accelerator

Rapidly implement governance, management processes and operational models for intranets and digital workplaces and establish provenance for AI retrieval.

You get: Governance roadmap, governance controls and implementation handover.

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Intranet product evaluation

Choose the intranet product that’s right for you. We've got an objective and systematic process to cut through the confusion.

You get: Requirements matrix, vendor evaluation matrix and a detailed presentation with recommendation.

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More ways we help

Task Trajectory employee user journey mapping

Discover how employees really use your digital workplace in the AI era. Minimise the risks of AI misinformation.

Intranet content strategy

Bring clarity to the who, what, where and why of intranet content to ensure that it is valuable, sustainable and retrievable.

Intranet Launch Accelerator

Prepare for lift off! We can help you get to launch day with tools and techniques to get your intranet up and away.

Intranet Reboot Accelerator

Give your intranet's management processes and governance a wash and brush-up.

Channel Trajectory internal communications mapping

Identify the channels your employees actually use and value and then create a clear plan to govern and manage them for lasting impact.

Digital workplace team skills mapping

Develop your team's skills and map responsibilities with our structured team development process.

Digital workplace consulting

From intranets to AI, from digital communications to improving the effectiveness of employee-focused applications, get expert advice and input to make your digital workplace project more successful.

Helpful guidance you can use now

Intranet governance quick check

Find out where you stand with intranet governance practices with our quick check tool.

Are your governance controls 💩, 😐 or 💯? Rate each one and see where the gaps are.

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Open source skills model

Version two of our intranet and digital workplace skills and competency framework updated for the AI era.

Use to plan your career, identify team responsibilities and find and manage gaps.

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Build your skills profile

Map your intranet and digital workplace skills with our interactive version of our skills matrix.

Free and completely private. Download options.

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Roles & teams library

Open source library of twenty digital workplace adjacent roles and five essential teams.

Skills profiles, job descriptions, responsibilities. Download options.

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Free guides

Free guide · Communications
How to create an Internal Communications Channel Matrix with governance that works
Free guide · AI governance
The Hidden Cost of AI: Governance Overhead No One Talks About
Free guide · Governance
Common intranet governance mistakes (and how to avoid them)
Free guide · Platforms
Is SharePoint and Microsoft 365 a good platform for an intranet?
Free guide · Product selection
Should we do an RFP (Request for Proposal) to select a new intranet product?
Free guide · Employee experience
How to improve your organisation's Digital Employee Experience (DEX)
Free guide · Strategy
Why digital workplace projects fail without a good strategy
Free guide · AI and content
How to Improve Content Quality for AI and Copilot in Microsoft 365

What-works-when in your lifecycle

We can always help, but there's always the right time. From not knowing where you are and feeling utterly lost, through defining your project, to delivery, launch and beyond, we've got something that can help at the right moment.

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Uncharted/uncertain
2
Pre-project
3
Project
4
Launch
5
Path to maturity
6
Maturity
Intranet and digital workplace strategyGovernance AcceleratorProduct evaluationIntranet content strategyIntranet Launch AcceleratorIntranet RebootTask Trajectory and Task AcceleratorSkills mappingConsulting

Who we’ve worked with

We’ve worked with global firms, national companies, and nonprofits facing complex challenges. Whether it’s 200 or 200,000 employees, we help internal communications teams, IT teams and intranet and digital workplace teams get unstuck and make progress.

  • International banking and wealth management group 7,500 employees
  • Global machine tools group 40,000 employees
  • Global pharmaceuticals group 9,000 employees
  • Global engineering and manufacturing group 40,000 employees
  • Global cultural and learning institution 24,000 employees
  • UK university >5,000 employees; >25,000 students
  • UK law firm 1,500 employees
  • Global charity 1,500 employees
  • Undersea engineering and construction firm 10,000 employees
  • UK food charity 200 employees; 13,000 volunteers
  • UK media group 4,000 employees
  • Philanthropic foundation 100 employees
  • Standards body 5,000 employees

Get sparks in your inbox

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Let's fix your intranet

Talk to industry experts Steve or Chris for a no-nonsense take on your digital workplace challenges. No outsourcing. No juniors.

Book a chat. Never the hard sell.

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