User testing

Skill in “User experience design” domain

Skills related to the empirical assessment whether users can successfully use a system for its given purpose by direct or remote observation of users carrying out tasks.

Master

Details and operates a standard system of user testing with documented criteria for appropriate effort for different developments. Trains others to moderate user tests.

Practitioner

Designs and conducts formal and detailed user testing across an entire deliverable such as new functionality or product. Formally documents and analyses findings both qualitatively and quantitatively. Successfully coordinates resources to mitigate usability issues found in the research.

Apprentice

Conducts user testing when required with volunteers. Observes task success or failure and informally communicates findings to developers, designers and other members of a project team.

Related skills

• User research

• Interaction design

• Visual design

See also

• SFIA 7: User experience evaluation