This post outlines our 'Six Ps' framework for improving digital workplace management: Person, Prompt, Path, Product, Process, and Problem. Creating a smoother digital employee experience by squashing any blockers.

To complete their tasks you colleagues need to be able to find stuff and then after that they need to actually understand what they find there. We take a (figurative) spiritual journey up the mountain seeking enlightenment, but find only doubt...

Providing effective access to key employee services is more than putting a few tiles up on the intranet. In this article I describe how to utilise user journeys and user stories as a research method so you really understand what employees need.

A move to widespread hybrid working will turn every meeting into and online meeting. I look at the maths of hybrid and plan how to make meetings better